Even though no official statement has been given, it would seem that Apple is working on app for iPhone repairs. The company is trying relentlessly to offer the best services to its customers, and this includes keeping them happy and comfortable.
People have to wait in lines for many things, which can prove extremely unpleasant and time wasting. Many services have switched from counters to the online realm, so that clients can manage their affairs on their own, in a much shorter time.
As the Apple company heavily relies on its iPhone sales these days, it is attempting to do the same with a new application for customer support. While it will not solve grave problems, you will be able to manage on your own the little errors on your iOS device, or contact a specialist. And all this from your personal home of office, without having to go to the support center, otherwise known as Genius Bar for Apple users.
Even though we have received no confirmation from Apple itself, a source for Apple leaks named Sonny Dickson has posted a series of photos of the supposed new application. The screenshots appeared on uSwitch.com, a tech blog.
As we can see from the images, the app looks quite similar to the support website of Apple. This practically gives users the option to do troubleshooting by themselves on simple problems. For issues of a graver matter, they can talk online with specialists. However, if even that doesn’t do the trick, they can always schedule an appointment at the Genius Bar. The application will also be used in order to obtain information on how to use iOS devices.
Even though the app will not add new offers for support, it definitely makes them a lot easier to access. Many people reported that the support website for Apple is difficult to navigate, since it also includes discussions of the community and articles about official support. The application will concentrate on your registered devices, assuring that your page is customized to your needs.
At the moment, users can only schedule appointments at the Genius Bar through the iOS app available on the Apple Store, but if this statement will be confirmed, the new app with many more options will soon be released.
It does seem more than likely that Apple is working on app for iPhone repairs, for the common good of the users and the company.
Image Source: www.flickr.com