Amazon issued a recall on the eclipse glasses, but not all customers were aware of it
After their eclipse viewing experience went bad, a couple from Charleston, South Carolina decided to take legal action against Amazon. They claim the retailer sold them defective eclipse glasses, which were not suitable for wearing while looking directly into the sun. This resulted into the couple experiencing headaches and blurred vision after witnessing the eclipse.
On August 1st, Corey Payne and Kayla Harris went on Amazon to get ready for the viewing of the astronomical phenomenon. Therefore, they chose to purchase a three-pack of eclipse glasses, and thought this equipment would be enough to ensure them protection during the viewing.
Amazon recalled the defective eclipse glasses, but it was too late
In the meantime, Amazon discovered that, among the products they commercialized, there were several defective eclipse glasses. Therefore, the retailer attempted a recall. On August 19th, it sent some emails to the customers who purchased them and tried to warn them not to use the glasses during the eclipse.
Amazon claimed it couldn’t verify that all the eclipse glasses they sold had been produced by truthful companies, so they couldn’t guarantee their safety. However, the couple said they didn’t receive any recall notice via email, neither via other means of communication. The lawsuit they issued claimed this recall had come a little too close to the astronomical event.
“Its email notification was insufficient to timely apprise customers of the defective nature of their glasses.”
The couple experienced serious issues due to improper viewing
This resulted into the couple experiencing serious vision problems. Shortly after using the defective eclipse glasses, they started experiencing severe headaches, eye watering, and their vision got blurry. Therefore, they decided to take action against Amazon and its negligence regarding its customers.
The couple is sure many other people experienced the same issues as them after not receiving a notification regarding the recall. Therefore, they are willing to legally represent all the other victims of this event.
Image Source: Wikimedia Commons
