Just months before they will unveil their new iPhone model, Apple started replacing iSight cameras for all the iPhone 6 Plus smartphones sold during the last quarter of 2014. The company says that a malfunction of a component may cause the photos produced by the device’s camera to appear blurry.
The number of the affected iPhone 6 devices is limited and Apple promised that they will repair all the damaged cameras free of charge. Apple encourages owners who believe they have a problem with their camera to type in their serial numbers on their official support website, which will determine whether their device needs to be repaired or not.
The serial number can be found in the “Settings” menu, under “General” section -> “About”. Where you need to tap and hold over the serial key in order to copy it. If the support page is telling you that your phone is eligible for replacement, you will have to take it to the nearest Apple Store or send it via mail to Apple teach support.
Any authorized Apple service center will accept the submitted devices under the replacement program. However, Apples stresses that in case your phone suffers from other problems that might be affecting the iSight camera, you will have to cover the costs of the repair.
Even though Apple will replace only the camera component, rather than all of the device, backing up your iPhone is recommended before taking it or shipping it over to service.
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